1. How do I place an order?
Browse our collection, select your preferred piece, choose your size, and proceed to checkout for a seamless experience.

2. Can I modify or cancel my order?
Yes, orders can be modified or canceled within 12 hours of placement.

3. How will I know my order is confirmed?
You will receive a confirmation email once your order has been successfully placed.

4. Do I need an account to place an order?
No, guest checkout is available. However, creating an account allows easier order tracking and history.

5. What payment methods do you accept?
We accept secure international payment methods. Available options will be shown at checkout.

1. Do you ship internationally?
Yes, Lihns Shop offers worldwide shipping.

2. How long does delivery take?

Europe & International: 7–15 business days

Delivery times may vary depending on destination and logistics conditions.

3. How can I track my order?
Once your order is dispatched, a tracking number will be sent to your email.

4. Are there any customs or import charges?
International orders may be subject to customs duties or taxes, depending on your country’s regulations.

5. Do you offer free shipping?
We occasionally provide complimentary shipping on selected orders or promotions.

1. What makes your products unique?
Our collections are inspired by Italian elegance, focusing on timeless design, premium comfort, and refined simplicity.

2. How do I choose the right size?
Each product includes a detailed size guide to help you find your perfect fit.

3. Will the product look exactly like the photos?
We ensure high-quality visuals, though slight variations may occur due to lighting and screen settings.

4. Are your pieces suitable for everyday wear?
Yes, our designs are created for effortless daily elegance and comfort.

5. Do you restock sold-out items?
Some pieces may be restocked, but many are part of limited collections.

1. Do you accept returns or exchanges?
Yes, we offer returns under specific conditions. Please refer to our Return Policy for details.

2. What if I receive a damaged or incorrect item?
Please contact us within 48 hours with supporting images, and we will resolve the issue promptly.

3. How can I contact customer support?
You can reach us via email for any inquiries or assistance.

4. Can I change my shipping address after placing an order?
Yes, but only before the order has been dispatched.

5. How long does it take to receive a response?
Our support team typically responds within 24 hours.