At LIHNS, we are committed to delivering your order safely and efficiently. Every purchase is carefully prepared to ensure a smooth shopping experience from checkout to delivery.
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Delivery Times
Estimated delivery times are as follows:
- Italy: 3–5 business days
- European Union: 3–5 business days
- International: 5–8 business days
Please note that these delivery times are estimates and may vary due to courier operations, customs procedures, weather conditions, or other unforeseen circumstances.
Shipping Rates
Shipping charges are based on your delivery destination.
Italy
- Free Standard Shipping on orders of €55 or more
- €7 Standard Shipping for orders below €55
European Union
- Standard Shipping: €14.99
International
- Standard Shipping: €19.99
Any promotional free shipping offers will be clearly displayed on our website during the promotion period.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.
You can use this tracking information to monitor your shipment throughout its journey until it reaches your doorstep.
International Shipping
We proudly ship to selected countries worldwide.
Please note:
- International orders may be subject to customs duties, import taxes, or other local charges.
- These fees are determined by your local customs authority and are the responsibility of the customer.
- Customs clearance procedures may occasionally extend delivery times beyond the estimated timeframe.
Delivery Issues
If your order arrives damaged, contains missing items, or you experience an unexpected delivery delay, please contact us within 48 hours of receiving your package.
Our support team will review the issue and work to resolve it as quickly as possible.
Shipping Information
Please ensure that your shipping address, phone number, and email address are accurate before completing your purchase.
LIHNS cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided during checkout.
Need Assistance?
If you have any questions regarding shipping or your order, our team is happy to help.
Email: alamhasib67@gmail.com
Phone: +39 327 405 2584
We aim to respond to all inquiries as quickly as possible during our business hours.